Connected Commerce is a new and innovative line of business, designed to expand Chase’s business ventures beyond core financial services. We are focused on building the future of Chase’s digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful — all in service of our core mission to help customers make the most of their money. As part of the Risk Management team, you are at the center of keeping our customers and these businesses strong and resilient. Our culture in Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President -Fraud Risk Product Manager within Connected Commerce, you will lead the interaction with stakeholders serving as a liaison between scrum teams and business end-users to identify and design optimal solutions. You will also define user personas for individual products and serve as an escalation point for clients.

Job Responsibilities

Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and innovate customer-focused solutions across the organizationAct as subject matter expert to major business processes and supporting applications/capabilitiesOwn end to end delivery of Risk attributes to credit decision engines including developing  requirements working with stake holders and technology partners  Work closely with technology partners on the design and delivery of these requirements in planned releasesManage the interdependencies between product releases and other product delivery teams and activities required for End-to-end deliveryDefine and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group  

Required qualifications, capabilities, and skills

Bachelor's degreeExperience in product management for 5+ yearsStrong knowledge of current digital banking trends  Agile project management experience, including use of agile project management tools (i.e. Confluence, JIRA, Git, etc.)  Advanced/strong client experience skills across a large scale highly matrixed organization with ability to influence and define product alignment using customer insightsBe self-motivated and confident in ambiguous circumstances

Preferred qualifications, capabilities and skills  

Experience in product management for either fraud detection, authentication or paymentsFinancials - ability to develop and communicate product development business cases    Experience working with globally distributed scrum teams a plus