Chase’s growing Content organization is hiring a Vice President, Editorial Operations to support a collaborative editorial team focused on travel and lifestyle content, in close collaboration with our credit card businesses. Our mission is to create best-in-class content that breaks through the clutter, and ultimately helps Chase customers better engage with their benefits, inspiring them to travel, shop, and dine with Chase.

As a Vice President, Editorial Operations within Card & Connected Commerce Content, you will drive efficiencies for an editorial team of editors and writers, coordinating content initiatives across a number of businesses. Projects will span digital web, print, and newsletters, working in close collaboration with social media and production teams. You will be responsible for optimizing editorial workflows, implementing processes, liaising with freelance and agency partners, and ensuring timely, high-quality content delivery. If you have experience managing content teams at publications, agencies, or branded content studios, with a demonstrated ability to coordinate complex content initiatives and collaborate effectively with diverse stakeholders we would love to hear from you!

Job Responsibilities

Manage and optimize editorial calendars across multiple content channels (digital, web, print, newsletters)Coordinate content production workflows, ensuring timely delivery and maintaining high editorial standardsDevelop and implement systematic processes to improve team efficiency and content creationTrack and report on content team performance metrics and project progressSupport content strategy development and provide operational insights to leadershipManage freelance contributors and external content resourcesAct as a cross-functional partner with operations and finance teamsAssist in budget tracking and resource allocation for content production

Required Qualifications, Capabilities and Skills

5+ years of experience in editorial management, with a strong background in content productionProven track record of managing editorial teams and complex content workflowsExpert-level proficiency in project management software (e.g., Asana)Strong organizational skills with ability to manage multiple projects simultaneouslyExceptional communication skills, capable of interfacing with diverse stakeholdersDemonstrated ability to create and implement operational efficiencies