Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing corrective actions for violations or noncompliance and supporting the Open Door Policy
Supports the implementation and sustainment of digital change initiatives mobile applications digital roadmaps and product launches across designated area partnering with operators to ensure adoption and seamless execution of digital change initiatives mobile applications digital roadmaps and product launches through training communication technology and guidance working with operators on strategy execution facilitating alignment between teams within different workstreams working across digital space determining and supporting resource requirements reacting to changes in the retail environment building strategies and providing recommendations and process improvement plans that facilitate market share growth and adoption of digital products
Drives omnichannel performance and efficiencies by collaborating with stakeholders to obtain market research and data reviewing key performance indicators KPIs for example customer satisfaction scores wait time sales product quality and building action plans to improve performance researching evaluating and analyzing data for example competitor insights root cause analysis industry benchmarks identifying and analyzing operational gaps developing and implementing solutions to improve program and process metrics for example productivity quality leading process improvement projects utilizing data to provide insights and to shape process improvement plans to facilitate a seamless customer experience in delivery services pickup site to store and online grocery pickup managing and assessing program performance by tracking activities goals targets KPIs and budgets for initiatives to evaluate results and continually improve the performance and metrics of future campaigns
Drives store level efforts for omnichannel adoption through social media networks and store level customer interactions providing guidance to store associates to enable omnichannel service and product adoption initiatives for example technology walkthroughs associate knowledge level assessments facility driven social media posts promotion of available services providing associates with tools and resources to grow wallet share for omnichannel services and products
Drives implementation plans to align with market performance data identifying areas of potential improvement maintaining partnerships with stakeholders to monitor and align progress and execution tracking and reporting on financial performance and providing recommendations on new process improvements
Monitors compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans providing feedback to the key stakeholders around specific municipal county or state laws that impact digital services to prevent negative impacts on the business
Develops and leverages internal and external partnerships and networks to achieve business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas
Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning
Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a team based work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring diversity awareness
Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction toothers in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events
Respect the Individual:
Builds high performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B
Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B
Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance. Models the Walmart values to support and foster our culture. Holds oneself and others accountable. Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us, creating a sense of belonging eliminating waste participating in local giving.
Acts in a selfless manner and is consistently humble self- aware honest fair and transparent
Serve Our Customers and Members:
Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Makes decisions based on data insights and analysis balances short and long-term priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Strive for Excellence:
Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree in business, management, or a related field and 2 years' experience in retail operations or related field OR 5 years' experiencein retail operations or related field.
Valid state-issued driver's license.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Customer service environment, Digital change initiatives, Management experience within Walmart Operations, Managing a grocery retail operation, Project Management, Retail ManagementPrimary Location...2801 E Market St Bldg B, York, PA 17402-2406, United States of America About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.