Join our dynamic software vendor management team and contribute to the success of our technology organization, impacting the core of our business services.

As a Technology Support Lead at J.P. Morgan Chase within Corporate Vendor Management, you will play a pivotal role in the software asset management process. You will have the opportunity to collaborate with product owners and sourcing teams on software engagements and transactions. In this role you will regularly provide demand planning and forecasting, vendor relationship management, risk management, and contract structuring. In addition, you will engage with multiple businesses, product lines, and a variety of end users, contributing to a diverse and dynamic work environment.

Job Responsibilities 

Manages large, enterprise-wide software contracts in partnership with Product Owners, Technology, Global Sourcing, Finance and Business ManagementInterfaces with Corporate and Technology finance teams to align and allocate product expensePartners with our internal software compliance team to identify software deployments across multiple environments in support of cost allocationsRepresents software cost allocations to both product lines and various businessesManages software invoice processing by coordinating transactions with third party software providers, Enterprise Software Management, sourcing, and technologyProduces product reporting including financials, entitlements, and deployments to highlight changes in unit pricingProduces software contract abstractions for inclusion into an internal contract repositoryProvides continuous improvement and automation of processes and procedures to increase efficiency

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology servicesResponsible for overseeing large enterprise-wide software contracts Familiar with negotiating software contract terms with vendors to drive business value and mitigate both financial and operational riskPartner with Technology, Legal, and Procurement in order to define optimum terms and conditionsWork with software licensing experts to structure deals for beneficial outcomesContribute to vendor lifecycle relationship management including resolving issues and driving overall relationship improvementsProficient in structuring contracts for large, global organizationsResponsible for partnering with product owners to collect demand and create financial forecasting for enterprise software contractsExperience with vendor invoice processing and paymentResponsible for Third Party Oversight of vendor engagements

 

Preferred qualifications, capabilities, and skills

Working knowledge of extended support and software maintenance contractsExperience with software licensing rules, metrics, definitions and how they relate to usage inventory dataKnowledge and familiarity with SaaS contracts and licensing