Thomson Reuters ONESOURCE University is looking for a Technical Trainer to join our global team in India.
In this role, you will deliver training (live remote and on-site) to clients of ONESOURCE Statutory Reporting and related tax technology software solutions. The role works closely with clients and Thomson Reuters teams (Professional Services, Product Management, Engineering, Customer Success, and others).
In addition to delivering training, you will play an instrumental role in creating and maintaining training curricula in different formats (instructor-led workshops, eLearning courses, certification exams), to ensure it correctly reflect product capabilities.
About the Role
As a Technical Trainer, you will:
Lead training sessions focused on Thomson Reuters ONESOURCE Statutory Reporting and related tax technology software applications
Conduct multi-customer workshops as well as classes dedicated to single customers
Deliver training sessions live remotely and onsite/at the client location as needed
Work with clients and internal Subject Matter Experts (SMEs) to identify training needs and delivery methods for customer and partner training
Work with product SMEs and the training content development team to create and continuously improve the content of the training materials to coincide with product updates and developments, in different delivery types (instructor-led workshops, eLearning, videos, exams)
Perform courseware updates
Maintain and administer training surveys, tracking completion rate and scores/feedback
Communicate internally to ensure billings are accurate and timely
Book and allocate back all required travel arrangements
Actively develop ONESOURCE product knowledge
About You
You're a fit for the role of Technical Trainer, if you have:
Degree in Finance, Tax & Accounting, or similar
Shift Timing: 2pm to 11pm IST
Tax knowledge and experience of working within a statutory reporting environment
Minimum of 6+ years of relevant experience working in a similar capacity.
Chartered Accountant credentials part or fully qualified
ONESOURCE Statutory Reporting product knowledge preferred, knowledge of ONESOURCE Corporate Tax is a plus
Experience in financial reporting, IFRS, GAAP, disclosure management, Statutory Audit, and preparation.
Customer-focused and interested in being part of a revenue-generating department
Strong verbal and written communication skills
Ability to work independently
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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