Are you ready to harness your customer service expertise and project management skills to lead innovative projects? Join JPMorgan Chase as a Technical Customer Success Associate within the CIB Payments Technology team. With excellent presentation, communication and stakeholder management skills, you'll build productive relationships and influence decision-making to achieve mutually beneficial results.

 

Job Responsibilities

Collect and integrate information from various stakeholders to create professional and competitive presentations for senior leadership. Assist with follow-ups and updates as necessary. Utilize advanced analytical skills to evaluate program performance, identify opportunities for improvement, and implement data-driven strategies to enhance efficiency and effectiveness. Support a team environment that values diversity, equity, inclusion, and mutual respect.

 

Required Qualifications, Capabilities, and Skills

Strong verbal and written communication skills to effectively engage and influence partners and stakeholders. Proficiency in creating presentations, with extensive experience using MS Word, Excel, and PowerPoint. Comprehensive understanding of the payments sector. Ability to effectively translate requirements and ask insightful questions. Ability to manage relationships with stakeholders.

 

Preferred Qualifications, Capabilities, and Skills

Ability to manage internal marketing channels. Proficiency in English is preferred.