The Global Sales Operations Lead plays a mission-critical role in ensuring Uber's sales engine runs effectively throughout the fiscal year. This leader is responsible for executing core sales operating cadences, such as pipeline management, forecasting, top deal tracking, and quarterly business reviews. They partner closely with Sales, Strategy, Finance, and Product stakeholders to ensure regional sales teams are on track to deliver their commercial goals. As the connective tissue between global strategy and field execution, you will lead a virtual global sales operations community within Edge-aligned teams, ensuring consistent standards, best practices, and operational mechanisms across regions. This role demands operational rigor, stakeholder leadership, and the ability to drive outcomes through cross-functional influence. \-\-\-\- What the Candidate Will Do ---- **Sales Operating Cadence** - Define, manage, and evolve Uber’s global sales cadences, including forecasting, pipeline health reviews, top deal tracking, and commercial business reviews (MBRs). - Partner with Edge Sales Ops teams to ensure local adaptations are rooted in global standards and are executed with consistency. **Performance Monitoring & Forecasting** - Develop and standardize sales dashboards and operational reports to help leadership monitor seller performance and overall business health. - Run monthly and quarterly forecast cycles in collaboration with Strategic Finance and Sales leaders. **Top Deal & Pipeline Support** - Track progress against strategic opportunities, providing timely insights and escalation paths for top deals globally. - Define the rules of engagement and support processes that align teams around consistent seller workflows and handoffs. **Global Coordination & Stakeholder Alignment** - Facilitate knowledge-sharing, collaboration, and alignment among Edge Sales Ops teams across mega-regions. - Partner closely with Finance, GTM Strategy, and Systems & Tools teams to evolve the operating model and underlying tech stack. **Process Innovation & Tooling** - Lead continuous improvement of operational processes and tooling, leveraging automation and systems integration. - Pilot new initiatives with Edge partners and define rollout plans for global scaling. **Leadership Capabilities** - Proven ability to operate in matrixed orgs and influence without authority. - Defines operational mandates and aligns global teams to common rhythms. - Operates with a high degree of independence in solving diverse and ambiguous problems. - Leads with influence across cross-functional partners and Edge teams globally. - Applies judgment to balance central standards with regional business needs. \-\-\-\- Basic Qualifications ---- - 8+ years in Sales Operations, Business Operations, Strategy, or related GTM functions. - 5+ years experience managing complex forecast processes and operational cadences in a global organization. - 5+ years experience with CRM platforms (e.g., Salesforce), BI tools (e.g., Tableau), and pipeline analytics. - 5+ years leading a global sales operations function. - Bachelors Degree \-\-\-\- Preferred Qualifications ---- - Experience in high-growth tech, enterprise software, or marketplace businesses. - Strong understanding of Uber’s GTM structure and commercial teams. - MBA or equivalent in Business, Operations, or a related field. For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits). Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A). Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.