Description Fleet Readiness team is seeking a Sr Program Manager who will be responsible for owning end to end process for VORR, Vehicle Operational Readiness Rate for Canada. This role will focus on partnering with cross functional teams to drive improvement in vehicle uptime as well as scaling repairs workstream supporting our organization’s current and future fleet initiatives. Sr Program Manager will be responsible for testing, piloting, rolling our and managing fleet services for Canadian Delivery Service Partners (DSP). Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual. At Amazon we are building a Last Mile Operation that is complimented by Delivery Service Partners (DSP). The Last Mile team is hiring a Sr Program Manager for Canada to own vehicle uptime cycle. Key job responsibilities -Manage day to day deliverables for vehicle uptime for fleet in Canada -Own vehicle readiness from program management perspective -Create and execute forecast for vehicle uptime -Build relationships with internal and external stakeholders on their deliverables that impact vehicle operational readiness rate -Deploy and manage repairs solutions and other programs across Canada -Roll out and manage creative solutions for vehicle maintenance focused on aging fleet -Monitor key quality metrics, define and implement initiatives to drive fleet repairs and process improvements -Work within time constraints and deliver results to meet critical business needs -Present results (verbally and in writing) in regular Business Review meetings to key stakeholders and Sr leadership Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Intermediate+ excel skills for building forecast and data analysis Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.