Description How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you! The Surface Transportation organization is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business. This Sr Manager, Program Management will be responsible for building comprehensive operational processes and SOPs, defining success metrics, and developing both short-term and long-term operational strategies to support Amazon's Middle Mile Maintenance Business. You will own end-to-end process mapping, establish mechanisms to proactively identify and prioritize areas of opportunity and risk, and drive technology priorities to support our internal operations team. To be successful in this position, you need to be comfortable interfacing with stakeholders across multiple levels of the organization and earning trust across various internal Amazon teams (e.g., operations, technology, finance, vendor management, etc.) to achieve your goals. You should also have familiarity with process optimization, including direct experience with launching new processes, managing pilots, and implementing operational improvements. The role involves day-to-day interaction with senior Amazon leaders as internal customers, understanding their needs and converting them into efficient operational frameworks. The candidate will have a proven track record of end-to-end process ownership and success delivering results in a fast-paced and dynamic business environment. Basic Qualifications - 7+ years of team management experience - 7+ years of program or project management experience - Bachelor's degree - 7+ years of working cross functionally with tech and non-tech teams experience - 7+ years of managing, analyzing and communicating results to senior leadership experience - Experience implementing repeatable processes and driving automation or standardization - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - Experience implementing repeatable processes and driving automation or standardization - MBA - PMP Certificate - Experience in Six Sigma/Lean Manufacturing Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,200/year in our lowest geographic market up to $225,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.