Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description• Candidate should have 7-10 years of experience as a SAP FSM consultant.
• Perform extensive FSM configurations, including planning, scheduling, dispatching, mobile setup, and workflow definitions.
• Collaborate with business stakeholders to gather requirements and design FSM solutions aligned with business goals.
• Support customization of FSM UI, business rules, templates, and service flows as per client-specific needs.
• Manage data synchronization, handle API configurations, and troubleshoot integration issues across systems.
• Ensure delivery of high-quality documentation, testing, and deployment activities for each project phase.
• Familiarity with Agile/Scrum methodologies and tools like Jira or Azure DevOps.
Skills Required
• Deep knowledge of SAP FSM configuration, mobile setup, workflow management, and technician enablement.
• Configure and manage Crowd Portal features such as partner onboarding, contractor management, and job execution tracking.
• Integrate SAP FSM with SAP S/4HANA and SAP Service Cloud v2 for seamless service execution, master data synchronization, and ticket lifecycle management.
• Strong understanding of integration architecture between SAP FSM, S/4HANA, and SAP Service Cloud v2.
• Experience working with SAP BTP, SAP Integration Suite, and APIs (REST, OData).
• Functional knowledge of Service processes, Service Orders, Notifications, and Workforce Management.
• Strong analytical and problem-solving skills; ability to debug and resolve technical-functional issues.
• Excellent communication and client-facing skills with experience in leading workshops and training.
• SAP FSM certification or relevant SAP Service certifications are a plus.
Educational qualification:
B.E./B.Tech
Experience :
7-10 years