Sao Paulo, Brazil
2 days ago
RVP, Sales - Service Cloud and Field Services

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are seeking an exceptional and ambitious 2nd line Sales Leader who will play a key role in driving strategic, Cloud sales initiatives across the LATAM region. This currently includes Service Cloud and Field Service.

As a Leader, you will play a key role leading a team of highly visible and motivated Sales Executives in our expanding LATAM sales operation that generates revenue and achieves individual, team and organizational quotas. 

Our culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce. 

Ideal candidates should possess solid B2B sales, prior Enterprise Sales management experience, and experience with scaling new product initiatives. The ability to work across multiple products, and have a strategic mindset to dynamically think through multiple GTM strategies is essential.

Your Impact:

Development of a growing and diverse team who are seen as trusted advisors to our customer(s) and with internal team members

Develop the Go-To-Market (GTM) strategy for the team to increase our relevance and fuel the expansion of our Service and Revenue Cloud business area across the region

Supporting Account Executives by participating and leading in client meetings and engaging other corporate resources as required

Management of a high performance team, including recruiting, hiring and training

Build strong team unity, internal connections, and collaboration across the Salesforce eco-system

Leading weekly forecast meetings

Driving pipeline generation initiatives to improve revenue generating opportunities for the customer account(s)

Mentor and professionally develop Account Executives regarding strategies to ensure a high level of closure rates and opportunity identification

Engaging at the C-level in customer organizations

Accurate reporting on sales activity and forecasting to Area Sales Management

Consistently supervising and enhancing the sales activities of the team

To be an enabler of an inclusive and winning team spirit


Required skills:

Consistent track record in building and managing high performance sales teams

Large experience in lead cross-functional teams

Solid previous experience in software sales especially SaaS and Cloud

Strong background in selling Service solutions, including Field Service

Extensive experience in customer engagement and the ability to access and influence C-level executives to advocate value propositions and drive business growth

Manage day-to-day execution to ensure the team hits and surpasses the business growth goals.

Experience leading teams selling transformational technology solutions to major Enterprise and Commercial customers

Strong demonstrated and proven sales experience, working with complex customers

People management experience (directly or via matrix)

Able to operate and navigate successfully in a matrix / multi-product sales environment

A passion for building a growing and diverse team

Proven ability to create and inspire impactful teams

Excellent interpersonal skills; able to inspire and build trusted relationships (internally and externally)

Passion for supporting team development, as well as for their own self-improvement

Excellent negotiation skills

A self-starter that can excel in a fast-paced environment

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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