Description We are looking for a Risk Manager with excellent analytical and investigative skills and a passion for relentlessly protecting our Customers from abusive actors and unfair business practices. This role involves interacting with multiple systems and using large data sets to identify potential risks, discovering and connecting patterns of risks, performing comprehensive investigations of potential abuse, writing reports to describe the results of the investigations and suggest corrective actions, presenting reports to multiple stakeholders, including senior leadership, and driving the implementation of corrective actions. Your findings are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem. Key job responsibilities The Risk Manager in this role will 1) proactively and reactively investigate signals of seller abuse, 2) deep dive those signals to identify root causes, 3) share systemic gaps with business owners and stakeholders and 4) collaborate with program/product/science teams to create SOP for detection, investigation and mitigation of abuse MOs. The role requires a person with excellent root cause analysis and investigative skill who can work with multiple cross-functional teams including data science and program teams to deliver results. About the team About the team The Trust & Store Integrity team (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We embrace our differences and are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. We design and implement policies, tools and innovative technology solutions to protect customers by identifying and preventing abuse worldwide. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Our team is comprised of experts in risk domains such as fraud, cybersecurity, data security, insider risk, regulatory compliance, etc. with a strong dependence on data analysis and or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results. We make mistakes, learn from them, and support each other. Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us. Basic Qualifications - Bachelor's degree or equivalent - 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience - Experience handling confidential information - Proficiency in SQL. - Proficiency in Microsoft Excel. - Excellent written and verbal communication skills to communicate security and business risk to a broad range of technical and non-technical audiences. - Demonstrated analytical and quantitative skills using hard data and metrics to back up assumptions and develop business cases. - Proven ability to deliver complex projects across multiple teams. - Excellent teamwork, and collaboration skills. - Strong critical thinker with the vision to work both tactically and strategically. Preferred Qualifications - Experience working in fast paced e-commerce organizations. - Experience working within fraud, compliance, law enforcement, or intelligence organizations. - Demonstrated experience in areas such as digital forensics or internal investigations. - Experience implementing repeatable processes and automation or standardization. - Language proficiency welcomed (Mandarin, Russian, or Spanish). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.