Position Overview: As an Associate Product Manager for Merchant Services Reporting Solutions, you will support the development and execution of the product strategy and roadmap for our reporting tools. A key aspect of your role will be assisting in client interactions to understand their needs, gather feedback, and help represent our products effectively. You will work closely with cross-functional teams, including engineering, marketing, relationship management, and commercialization, to contribute to solutions that meet the evolving needs of our merchant clients. Your role will be important in ensuring our reporting solutions are intuitive, insightful, and impactful.

Key Responsibilities:

Assist in developing and communicating the product vision and strategy for Merchant Services Reporting Solutions. Support client engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations. Collaborate with internal marketing, relationship management, and commercialization teams regarding product-related inquiries and feedback. Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs. Assist in conducting competitive analysis and market research to identify trends and opportunities for product differentiation. Monitor product performance and user feedback to support continuous improvement and innovation. Help develop and deliver product training and documentation to ensure successful adoption and utilization of reporting tools.

Qualifications:

Bachelor’s degree in Business, Computer Science, or a related field. 1-2 years of experience in product management or a related field, preferably in the financial services or fintech industry. Basic understanding of merchant services and reporting solutions preferred. Demonstrated ability to support the launch and management of software products. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients. Ability to thrive in a fast-paced, dynamic environment.