Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Pre Identified Candidate

Department Overview

Forecast Methodologies is part of TBSM's Enterprise Stress Testing (EST), responsible for central ownership and analysis of the balance sheet and income Statement Forecast Methodologies for EWST & MST.

The Canadian Line of Business Vertical team within EST is a cross-functional group supporting the end-to-end stress testing functions for TD's Canadian businesses including P&C, Wealth and Insurance.  Our work encompasses multiple workstreams including data aggregation, model execution, model development, reporting/analytics, governance, and supporting regulatory requirements. 

Job Description

The Program Manager is accountable and responsible for ensuring that all project deliverables for EWST and MST are implemented on time, within budget and meeting the expectations of the business in alignment with enterprise strategies.  This position is accountable for all documentation and ongoing communications for all program activities.  Ensures implementation of appropriate oversight and governance activities.   Provides leadership, direction and coaching to teams(s) while partnering with business and executive stakeholders within a single or across multiple Lines of Business (LoB).

KEY ACOUNTABILITIES

Customer

Collaborates with executive sponsor and key stakeholders to establish vision and aligns the project with the strategic and tactical direction of the businessEngages with executive sponsor to ensure active participation on project initiativesEngages appropriate stakeholders to identify and manage required outcomes of projectsEstablishes effective project oversight and engages the correct levels to support the direction for the projectFacilitates business meetings with senior stakeholders and executives to support successful and timely delivery of projects and programsProvides ongoing communication to Project Sponsor, key stakeholders and working groups, to ensure they are aware of significant changes to the project status in a timely mannerResponds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)Provides advice and guidance to business partners and project team as required regarding best practices in project managementApplies Organizational Change Management principles and practices in order to effectively manage the people side of change (e.g., stakeholder analysis, business process management, people readiness, sustainment planning, etc.)Communicates project summary, status, financials, etc. to appropriate to appropriate senior executives at the BankCollaborates with the appropriate partners to ensure required resources are assigned to the project for successful deliveryBuilds consensus and relationships with project team and business

Shareholder

Oversees the delivery of project / program / portfolio and owns outcomes that are aligned to established cost, timing, deliverable and scope objectivesEnsures the strategic direction of the portfolio aligns with that of the businessInitiates activities within the context of achieving strategic business objectivesOwns overall accountability for managing risk across the portfolioMonitors and oversees large scale programs with high levels of risk exposure, impacting stakeholders across multiple LoBsAligns the project / program risk and business operational risk to ensure all are understood in the context of the portfolio (i.e., risk related to technology, change management, procurement, business process management, requirements management)Evaluates detailed portfolio status reports and presents key highlights and related implications to senior executives and key stakeholdersEnsures enterprise project / program / portfolio methodology and established / defined project / program management processes, discipline and controls are consistently applied to all projectsTracks projects / programs to ensure they continue to deliver towards the expected strategic objectives in terms of quality, cost, schedule and scopeMonitors portfolio health continuously and engages management as required if project health changesManages issue resolution and removes roadblocksIdentifies opportunities to leverage economies of scale, reduce risk and improve the probability of successfully delivering expected business resultsChampions governance for project / program / portfolioProvides guidance and direction on resource and capacity management process for the overall portfolio

Employee / Team

Indirectly manages a cross LoB Project team consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology resources where applicable to the projectProvides advice and counsel to project team and business partnersLiaises with external vendors and consultants as requiredCoaches, leads and mentors project team membersSupports effective onboarding and offboarding of project resourcesEffectively manages project resources and external contractors / consultants in coordination of competing prioritiesEducates project team members on governance process and facilitates related sessionsLeverages the creativity and experience of project team members to solve issues as they ariseDevelops an understanding of the technical / business aspects of the project in order to effectively manage the project and resourcesWorks effectively in teams by being driven to win for the TD team, working well with diverse teamsManages the project team, stakeholders and key project deliverables

Breadth & Depth

Leads all program office meetings, including regulatory meetings, Steering Committee meetings, Business Sponsor Meetings, and Project Manager meetingsProvides support the on the effective challenge process of all the evidence, documentation, and interpretation submitted by the programs/work streamsMaintains records and historical archives for all Program Documentation on the SharePoint siteSupports and administers the Program SharePoint siteWorks with the business and other team members to compile all of the material requested by regulators and internal auditDevelops and maintains tools to facilitate recordkeeping requirements for the ProgramDevelopment of reporting, dashboards, and project schedulesManages  the development and updating of program processes and proceduresEnsures that all relevant TD Bank documentation standards are incorporated into program documents
 

Education & Experience:

Bachelor's degree preferably in Economics or BusinessProject Management Certification or relevant Project Management methodology experienceComprehensive knowledge of the practices, procedures and principles of project managementExperience with external regulators, internal audit and/or complianceDemonstrated ability to develop strong, collaborative relationships across the enterpriseDemonstrated ability to plan, lead, and successfully execute projectsAbility to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skillsAbility to think strategically and possess strong business acumenProven ability to stay focused under pressure, demonstrating resilience in challenging situationsExperienced team player who enjoys sharing knowledge, experience, and ideasExcellent verbal and written communication skills with the ability to communicate with a wide variety of internal and external audiences at different levels in the organizationTranslate complex ideas, issues, or situations into clear, simple, and understandable termsBalance the needs of multiple stakeholders to meet the diverse needs of different interest groupsExperience with the preparation and development of Executive level presentation materials, minutes, and dashboardsStrong PC skills, including mastery of Microsoft Office productsExcellent process improvement skills. Including the ability to evaluate procedures and recommend improvements.Excellent analytical skills
 

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet