Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.

As a Senior Product Portfolio Operations Associate focusing on product communications, templates, and product operations, you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes. 

Job responsibilities

Analyzes and creatively transforms complex information into the appropriate format (online help guide, release notes, product demo video, email template, etc.)Writes and publishes user enablement tools (help guides, release notes, videos, etc.)Creates synergies across products to ensure successful delivery against business objectivesCollects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs Calculates metrics for portfolio management operations and analyzes data for areas of opportunityDevelops change initiative materials and change timelinesAssists in the product-level collection strategy consisting of controls, financials, and resourcing needs

Required qualifications, capabilities, and skills

6+ years of technical writing experience, with outstanding written and verbal communication skills6+ years of formatting/design experience, with ability to create visually captivating documentation6+ years of conducting training or product demos, with the ability to create engaging videos6+ years of experience or equivalent expertise in program management or performance optimizationProven ability to implement operational effectiveness initiativesPrior working exposure to operations of the product development life cycle and agile methodologies

Preferred qualifications, capabilities, and skills

Experience with Confluence, Camtasia, Adobe Creative Cloud, Microsoft Office, or similar applicationsDemonstrated continuous improvement and attention to detailPrepared writing samples that illustrate writing and design capabilities