The role will be responsible for building and enhancing existing physical, logical, and presentation models using BI tools to meet reporting requirements. The role will also design and build reports and dashboards, assisting in development of complex ad hoc queries and analyses.

The role will be part of the global Performance, Planning, and Commercial Team and will require passion for technical design, development, problem solving, and ability to learn new concepts and best practices.

The Role

Key Responsibilities:

Develops a comprehensive understanding of the applications, systems, and infrastructure within the Outsourcing GB line of business. Collaborates with support teams to ensure reliability and automation of production activities related to the BI environment. Provides technical support as required. Maintains security model in relation to the BI tool. Creates and maintains detailed documentation throughout the development cycle. Supports user community on BI technology and functionality. Utilizes internal and external practices to establish best practices within the team and ensures their dissemination and understanding. Continuously develops technical knowledge and is regarded as a key resource across the global team. Cooperates with other specialists and/or technical experts to ensure that Outsourcing NNA delivers high- quality standards and solutions that meet stakeholder needs and business requirements. Works closely with team members to ensure accurate data display in reporting at all times. Initiates practices aimed at improving code quality, performance, and security. Develops recommendations for continuous improvement initiatives, applying deep subject matter knowledge to provide guidance on potential implications of changes. Communicates with key stakeholders and development teams on technical solutions. Presents proposals through high-level solutions to end users and/or stakeholders. Demonstrates adaptability in learning by understanding the implications of technical issues on business requirements and/or operations.

The Requirements

Knowledge and Experience:

A Bachelor's/College Degree in IT, Engineering, or equivalent experience is required. Extensive experience in technology-related disciplines is beneficial.Proficiency with BI tools (installation, administration, management) and Business Intelligence Reporting (design and development)Report creation using BI tools (e.g., Power BI, Oracle OBIEE)Data modeling for BIDevelopment of reports and dashboardsKnowledge of Oracle databases, UNIX environment, UNIX shell scripts, SQL, and PL/SQLLegacy and other BI tool report migrationApplication of data warehousing and performance optimization techniques to structured and unstructured datasetsExperience with source code control systems (GIT, PVCS)Strong understanding of code quality, continuous improvement, performance, and securityFamiliarity with continuous delivery and integration practicesWillingness to work in a fast-paced team environment with tight deadlinesAbility to quickly learn and evaluate new tools and conceptsClient service focus and flexibility in supporting requestsStrong analytical and problem-solving skillsExcellent written and verbal communication skills

Technical Competencies

Subject Matter Expertise

Developing expertiseYou actively develop expertise in new technologies and industry practices, and share your insights with your team.Applying expertiseYou are acknowledged as an expert in your field, utilizing your specialized knowledge and skills to evaluate impact, scale, timelines, and the complexity of required work, address intricate issues, and implement improvement initiatives.

Solution Development

Systems thinkingYou coordinate and promote collaboration within and across teams to develop solutions and track progress.You effectively identify connections between domains, systems, people, and processes, and evaluate their impacts.Focusing on qualityYou provide guidance and establish processes and metrics to ensure that the team takes ownership and responsibility for delivering timely and high-quality solutions.

Technical Communication

Simplifying complexityYou translate complex technical information into clear and comprehensible terms and concepts. You assist others in doing this as well.Influencing stakeholdersYou adjust your communication content and style to address internal and external stakeholders, considering their level of familiarity with technical concepts and processes.

WTW is an Equal Opportunity Employer