The PMO Analyst will report to the PMO Operations Lead, with the primary focus of ensuring governance, reporting standards, risk management and financial controls are managed across their assigned Outsourcing change program.

The successful candidate will work with the delivery teams and other functions to ensure that stakeholder expectations are managed with high quality / accurate reporting and will ensure that projects/programmes standards are adhered to.    

This is a broad and challenging role and essential that the successful candidate is flexible whilst maintaining a positive outlook.

Outsourcing GB 

The Outsourcing GB business delivers high quality pension administration services and solutions to clients in GB, Ireland, Germany, and Asia. We provide fully outsourced pension administration services or co-sourced services, where we supply our software for a client to administer their scheme in-house. Outsourcing GB is currently the largest provider of pension administration services to the top 200 private sector funds including several high street banks. 

The Role 

Governance and Control 

Collates status reports and high-quality reporting materials to support governance meetings and ensure they reflect the reality of the delivery Manages project estimates and the tracking of actuals and estimates to complete against them, milestone tracking and change control Manages & tracks project progress and reports on variance to plan  May support Jira administration / dashboards from time to time Responsible for logistics for meetings, preparation, agenda, papers, minutes. Provides analytical support and completes ad hoc requests as required. 

Best Practice 

Actively manage dependencies across projects and programs  Provide high quality, timely, accurate materials at all times to all stakeholders  Communicates with all stakeholders to ensure that all central team deadlines are met.  Coordinates and shares best practices with other PMO roles as needed to drive efficiency  Ensures that Lessons Learnt sessions are undertaken and ensures all outputs are logged and tracked via a central log  Ensures that benefit realisations from all deliveries are recorded centrally    Ensures adherence to all project policies and standards, as set by the PMO Operations Lead  Supports financial controls, planning and reporting for monthly submissions 

Departmental Control 

Works with the functional leaders to define Outsourcing specific practice framework for the PMO function  Provides regular updates to the leadership team  Able to support facilitation of workshops from time to time 

Business Engagement 

Provides accurate consistent reporting across, projects and programs Manages communication with Stakeholders to ensure that progress is clear, and where priorities on Features to be delivered are required, the impact is accurately represented Supports the management of project and program Steering Committees Experience in working in large Programmes/Projects
 

The Requirements

Knowledge 

Experienced and knowledgeable of the PMO function Business knowledge to understand the relevant business objectives and issues Experienced of providing PMO support within a software delivery environment  

Skills

Literate with Jira and able to manage dashboards  Ability to draw conclusions from data in a logical, systematic way. Highly collaborative and able to pull information from others with minimal impact / oversight. Good prioritisation skills  Strong analysis and critical thinking skills Comfortable owning discrete deliverablesExperience working with onshore and offshore teamsVery dynamic and able to work in a changing environmentUnderstanding of the waterfall and agile methodologies Uses Microsoft Project / Excel and PowerPoint to a high standardGood knowledge of the software development lifecycle, agile methodologies and how to apply these Excellent time management and ability to meet deadlines Ability to perform under pressure  Comfortable working in a fast-paced environment\

 People Skills 

Ability to build strong working relationships, with IT and business managers Ability to influence, network and collaborate with stakeholders Negotiation and persuasion skills Excellent and effective communication 

WTW is an Equal Opportunity Employer