Office Manager
Thrivent Financial
Summary
Jacob Anderson is an independent financial services practice of Thrivent Financial. We take a broad-based approach to helping our clients achieve financial goals. Jacob Anderson helps our clients analyze their current situation, develop in-depth financial plans, and help them implement an integrated financial strategy.Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the client activities we support, and the resources we provide to the Christian community and nonprofit organizations.
Position summary:
This position provides administrative support to Jacob Anderson. This role is critical to our client experience and requires a friendly, upbeat demeanor. This individual will support the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting clients, handling/distributing mail and practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. The relationship manager reports to and is employed by Jacob Anderson.
This position is compensating between $20-22/hr and will be in office in Ferndale, WA. Part-time between 15-20 hours a week. Opportunities for growth and advancement within the team.
Job Description
Position Roles/Responsibilities/Accountabilities
Meeting and greeting clients for the local officeHandles incoming telephone calls to Jacob Anderson and responds to requests for informationPerforms routine administrative duties such as maintaining office supplies, data entry of information, and processing mailPrepares routine correspondence, reports, and special projectsSupports projects, administration of various programs, and processing functions as neededDrive client facing activity in the practice by scheduling meetings with clients on behalf of the practice’s Financial AdvisorsUpdate the contact management system with client contact and preference informationAssist Financial Advisors in preparation and follow up of client meetingsProvides back-up support on tasks that do not require any type of licensing or registration for other staff members, as neededCompletes other miscellaneous tasks as assignedPosition Qualifications
Previous administrative/secretarial experience desiredStrong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learnAbility to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptionsAbility to maintain integrity of sensitive/confidential informationBasic understanding of our products, services, and Thrivent FinancialCompetencies
Planning/OrganizingClient FocusCommunicationInterpersonal SkillsTeamwork and CollaborationAdaptability/FlexibilityExternal/Internal Dependencies
Must be able to cultivate and maintain relationships with outside organizationsCompliance and Regulatory
As part of Jacob Anderson recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm’s Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.
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