Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

 

In the Market Data Applications team, you will be focused on supporting market data applications and data feeds. The team operates as a cross-business technology unit, collaborating with global counterparts. The role emphasizes issue resolution, process sharing, and product rollouts, supporting all lines of business across various asset classes.

 

As a Senior Product Delivery Associate in Market Data Desktop Strategies, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

 Job responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficienciesSupports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirementsRaises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resourcesProvides 2nd/3rd level support for core Market Data services/applications, including Open Bloomberg, LSEG Workspace, FactSet, Arcontech Excelerator, Market Axess, and othersOffers technical support for a wide range of broker and trading applications including Tradeweb, ICAP, Brokertec, Tullet Prebon, and TraditionCoordinates vendor software packaging, including scripting, QA testing, and production releaseProactively monitors the environment, manage changes, and deliver projects; participates in reviewing hygiene metrics and processes for continuous improvementManages daily operations, incident resolution, and change management activitiesCollaborates with plan/build and engineering teams for smooth transitions from project to business as usualPartners with vendors to drive technical strategy and application deliveryMaintains full ownership, accountability, and hold external vendors accountable for root cause analysis when issues arise

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain areaDemonstrated performance in either product management or relevant domain areaExperience executing operational management and change readiness activitiesExperience in product deployment processes Experience with virtual desktop environments and streaming platformsStrong documentation skills and a commitment to knowledge management Proficiency in TCP/IP and connectivity troubleshootingStrong communication skills with good written and verbal communication skills for interaction with traders, support teams, and vendorsExperience in technical troubleshooting and managing high-profile issuesFamiliarity with change management structures and problem ticketing systemsSelf-motivated, customer-focused, and innovative with excellent time management skills; ability to work independently and as part of a team, prioritizing workflow under pressure

Preferred qualifications, capabilities, and skillsDeveloped knowledge of the product development life cycle

Cloudpaging / Numecent experience and knowledgeBackground in risk, compliance, and control for managing IT and market data control gapsAutomation through scripting languages like PowerShell and visual basic