High-performing institutions cultivate and grow talent, carefully balancing costs and rewards. From employee benefits to executive compensation, we take a rounded perspective based on leading-edge thinking, data analytics, and software. We unearth new ways to motivate people, promote well-being, and implement solutions at work while ensuring a positive employee experience.

Companies around the world see both the cost and value of workforce health and wellbeing as growing business concerns, especially considering constantly rising costs, a potentially ageing workforce and the growing incidence of chronic diseases. We work closely with these organizations to help better manage healthcare costs while keeping their employees engaged and productive.

Our Health and Benefits team’s services are broad and deep. We provide advice on the strategy, design, financing, delivery, administrative support, and data analytics of health and group benefit programs. We partner with organizations to help them modernize their employee benefits programs to meet their employees’ needs.

Our services include:

Benefits Brokerage and Placement Benefits Consulting Services Flexible Benefits Consulting & Admin Services Strategic Health & Wellbeing Benefits Design & Optimization Global Benefits Management

The role is part of the Brokerage Services team in the Philippines. Reporting to the Head of Brokerage Services, Health & Benefits. 

Key Responsibilities:

Responsible for managing customer relationships for brokerage accounts that will be assigned to you to ensure 100% client renewal  Liaise with HMO/insurer on Requests for Proposals, renewal bids, special employee needs, especially VIPS   Analyze available funding options (e.g. HMO, life insurance, TPA, etc), and formulate data-based recommendations   Manage H&B vendor renewals and negotiations  Project management of complex clients, guaranteeing on-time delivery, within budget and with high quality, whether brokerage or benefits consulting clients  Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf Collect, understand, validate and analyze utilization data, and provide recommendations, based on analytics   Design plans, provide benefit recommendations to suit client needs based on client demographics, utilization data, market data and clients’ benefit objectives   Define the scope of the methodology and proposal preparation for benefit consulting projects  Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations   Conduct lectures for leaders/employees when there is/are: implementation of new benefit; change of benefit (design or vendor); specific campaigns; new group of hires   Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of the use, member profile, etc.   Provide annual benchmarking comparison   Learn, develop expertise and eventually lead in selling, setting up and implementing WTW’s benefits admin and communication tools  Legislative updates: communicate to the client’s  Human Resources team any changes in local laws related to group life insurance, medical  and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs   Provide analytics on the Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs   Train colleagues in data analytics, data validation  Train and supervise colleagues who may be asked to report to you as a People Manager  Understand and properly use WTW’s tools  Consistently exhibit the values of WTW 

The Requirements:

University graduateExcellent ability to communicate ideas effectively and participate in engaging discussions with management, clients and the team Strong focus on customer service  Good oral and written communication skills, good presentation skills  Deep knowledge of national and local H&B vendor marketplaces  Technical proficiency in multiple H&B practice disciplines  Broad understanding of compliance issues related to local legislation  Proficiency in Microsoft Office (especially Excel, Word and Powerpoint, knowledge of MS Access is a plus);  Proficiency in English language  Good people management skills 

WTW is an Equal-Opportunity Employer