Description **PLEASE NOTE: Resumes must be submitted in the English written language please. Are you interested in building Financial systems that support Amazon's current and future growth? Do you have a passion for ensuring a positive customer experience? This is the job for you. Amazon Financial Technology Team is looking for a Programmer Analyst/ Support Engineer who will help us optimize our tax integrations and platforms, including custom solutions for tax in Brazil. Our ideal candidate thrives in a fast-paced environment, relishes working with big data, enjoys the challenge of highly complex business contexts that are typically being defined in real-time. Our Applications are the central hub for all Amazon.com tax and financial data. Our technology provides the foundation and orchestration for a multitude of key tax processes, including direct and indirect taxes, both domestically and internationally. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Job Responsibilities: · Primary responsibilities include analysis and validation of the input and output streams of the tax data flows, checking reconciliations of the tax data as it relates to online and offline transactions, as well as providing support to the end users of the system. · Additional tasks include collaboration with our business partners on researching and analyzing questions and concerns with the tax software, as well as the configuration and calculations within. · Daily tasks require working with customers and developers on technical operations. Longer term tasks will include research, planning and design discussions with our internal customers. · This role also requires troubleshooting and support for any interface errors between systems. · You participate in the hands on design and development of technology solutions. You bring data to the table that can help improve or reinvent the business process. · You anticipate bottlenecks, manage competing priorities, evaluate and make tradeoff decisions, balance the business needs versus technical constraints and maximize business benefit. · In this role, operational excellence is your priority. You track down the true root cause of issues and take action to correct the errors. You have a constant eye for improvement. · You focus heavily on cross-functional communication to ensure key decisions, risks, issues, and solution status are made clear to all. · You will push the limits of third-party software through innovative design and delivery · You are prompt, professional, articulate, and persistent in your interactions with customers and our partners. Basic Qualifications - Bachelor's degree - Tax software experience is a must. - Experience with Oracle database and middleware technologies preferred - Experience with any Brazilian tax software - Experience with Synchro preferred - English work proficiency - 4+ years of experience in developing and supporting software applications· - 4+ years of experience with data analysis and SQL - 4+ years with reporting systems and business applications such as MS Excel, MS Visio, MS Project and MS SQL - Proven ability to troubleshoot and identify the root cause of issues. Preferred Qualifications - Passion to thrive in a fast-paced, ever-changing environment - Experience with financial or tax software implementation, configuration, support and reporting - Experience with Oracle EBS or any other ERP regarding Financial, Tax and Accounting modules. - Experience with Oracle preferred **PLEASE NOTE: Resumes must be submitted in the English written language please. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.