Eaton’s ES AMER ARS division is currently seeking a Inside Sales Engineer. The position will be based at our facility in Sumter, South Carolina. We are offering relocation assistance. The expected annual salary range for this role is $67500.0 - $99000.0 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. Step into the dynamic role of Inside Sales Engineer and become the linchpin in our customer order process. Your expertise will ensure seamless order management, from detailed equipment layout reviews to wiring and schematic development, component selection, and adherence to codes and standards. You'll be the key to delivering exceptional service and quality products. **What you’ll do:** This person will perform basic engineering of customer orders including detailed review of layout and application of equipment, wiring and component selection, reconcile pricing and delivery requests, and perform various phases of order management from reconciliation through engineering and manufacturing information drawing generation. **ESSENTIAL FUNCTIONS:** • Manages incoming customer orders including detailed review of layout and application of equipment, wiring and schematic development, component selection, and verification of applicable codes and standards. • Reconciles pricing and lead time requests of incoming orders, using information supplied through proprietary pricing and configuration tool, order entry and invoicing system and other communications from field sales and/or channel partners. Verifies that the plant's manufacturing capabilities can support lead-time requests. • Verifies that complete and accurate order entry information has been received from field sales and/or channel partners on incoming panelboard orders. Responsible for communicating to and following up through appropriate channels on any discrepancies and facilitating efficient downstream order processing. • Prepares Manufacturing Information (MI) for panelboard configurations, utilizing proprietary pricing and configuration tool, AutoCAD, and Plant Order Manager as required. • Supports field sales and channel partners on post order entry issues. Examples include change notice pricing, delivery quotations, Sales Engineer technical application assistance, and providing value-engineering solutions. • Provides input to the price and bill-of-material configuration tool development team on design and pick table enhancements that help minimize front-end cycle time as well as improves quality and accuracy. • Provides input to R&D department on new product application needs and designs as well as design refinements. • Interface with customers, channel partners, field sales, and order management functional team through participation in plant visits, training support and customer events. • Exhibit a strong adherence to quality by continually seeking methods of improvement for all functions of the position. Ensure that all products and parts adequately meet Eaton’s quality guidelines as they move throughout the production process. Perform quality checks as instructed. • Receive and perform work assignments from management and internal customers to fulfill customer orders in a timely manner. Closely follow established procedures for completing assigned function and perform special assignments and/or projects as assigned. • Comply with all safety and industrial hygiene requirements, including proper use of personal protective equipment and operation of equipment in a safe and competent manner. Understand and meet all departmental safety objectives and goals. • Keep assigned work-area clean and organized per 5S standards. • Work with members of a team to effectively complete work assignment. Receive information from team members regarding customer needs and product requirements and utilize this information to perform one’s function. • Exhibit strong analytical and critical thinking skills to resolve any obstacles or delays that may occur in the production process. • Perform Lean Initiatives by recommending suggestions for improvement related to quality, work processes, and environmental safety and health. **Qualifications:** **BASIC QUALIFICATIONS:** + Bachelor’s degree from an accredited institution + Minimum of 1-year engineering, electrical or industrial industry experience + Must be legally authorized to work in the United States without company sponsorship. **PREFERRED QUALIFICATIONS:** • Bachelor’s degree in Electrical Engineering from an accredited institution • Experience with order entry and invoicing systems, pricing and configuration tools and/or electronic file storage systems • Experience with AutoCAD • Experience with MRP/ERP Systems **Position Criteria:** • Demonstrated proficiency in Microsoft Office Suite of Products (Outlook, Word, Excel & PowerPoint) • Demonstrated technical and application knowledge of panelboards • Demonstrated proficiency in verbal & written communications, organizational & computer skills **Skills:** **POSITION CRITERIA:** + Strong verbal and written communication skills, persuasive skills, and analytical problem-solving skills. Work with individuals and groups to effectively participate within team environment. + Proficiency in Microsoft Office Suite of Products (Outlook, Word, Excel, PowerPoint) + Demonstrated proficiency in Microsoft Office Suite of Products (Outlook, Word, Excel & PowerPoint) + Demonstrated technical and application knowledge of panelboards + Demonstrated proficiency in verbal & written communications, organizational & computer skills **ADDITIONAL INFORMATION:** Expected to work with a degree of independence and make decisions that affect the workgroup. Focus efforts on attaining assigned goals and objectives, which include meeting needs and expectations of internal and external customers. Must be able to successfully manage multiple priorities, analyze complex problems and implement solutions. Must be able to convey the appropriate sense of urgency throughout other plant functions to support unique or unusual customer needs. This position requires a high level of responsiveness and proactive problem solving to reinforce enterprise-wide goal of providing world class customer satisfaction. **PHYSICAL DEMANDS:** While performing the duties of this job the employee is regularly required to stand; walk; sit; reach at or above shoulder level; grip; and use hands to handle and feel. The employee is frequently required to walk; stoop; lift; carry; push; pull; and grip. The vision requirements include far and close vision with depth perception and color discrimination. While performing the duties of this job the employee is regularly required to listen and to talk. **WORK ENVIRONMENT:** While performing the duties of this job the employee is primarily based in an office environment. We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.