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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Global Incentive Compensation Systems Team is responsible for
developing, maintaining, testing, and administering systems used for
compensating the Salesforce sales organization, as well as tools used by
our internal teams to perform their job functions.
As a Senior QA Engineer, you will test code changes in Spiff, Xactly, ETL
processes, and internal compensation tools against business
requirements. You will leverage your strong technical skills and
functional expertise to identify and resolve bugs, prevent issues in
Production, and maintain code quality as the Systems team expands its
scope of automation. QA Engineers work closely with Developers to
ensure that all functionality is working as designed and commissions
are calculated accurately, and we partner with cross-functional teams
including Compensation Operations to support UAT.
In addition to testing efforts, we are seeking an experienced person for
Test Coordination to manage and oversee User Acceptance Testing
(UAT), End-to-End (E2E) testing, and Parallel Processing efforts for
multiple systems. In this role, you will collaborate with external teams,
ensuring seamless coordination and communication to meet testing
milestones and deliverables. You will be responsible for developing
comprehensive test plans, executing test strategies, and managing
defect tracking and resolution. The ideal candidate will possess strong
organizational and problem-solving skills, with a proven track record of
leading cross-functional teams in complex testing environments. Your
ability to foster a collaborative atmosphere and drive results will be
essential to the success of this role.
Essential Functions:
Test Coordinator to manage and oversee UAT, E2E testing, and
Parallel Processing efforts, ensuring seamless coordination and
communication with external teams.
Perform QA testing for code changes in Xactly Incent, Xactly
Connect, and internal compensation tools
Prepare test scripts, set up test data, and execute test cases
Identify, report, and track bugs through resolution
Capture and document test results, ensuring compliance with
Finance and IT audits
Execute regression testing and smoke testing
Coordinate with developers and product owners to understand and
validate business requirementsWork cross-functionally with Compensation Operations team to
support UAT and provide expertise
Job Requirements:
Hands on Experience in Incentive Compensation Management
domain with (Xactly/SPIFF/Varicent/EverStage or Captive IQ).

Strong understanding of incentive compensation models,
including commission structures, bonus programs, and sales
performance metrics
Good to have Salesforce platform knowledge or some Salesforce
certification.
Strong experience in Testing, Test Strategy design, Test planning
& exposure to test metrics.
Experience working with IT development staff on complex
projects.
Familiarity with Agile (Scrum) framework and regression testing is
preferred
Ability to make decisions and work with minimal direction even
under pressure
Strong analytical and mathematical skills
Better to have some certification on testing along with ICM tools.
Education & Experience:
A minimum of 5 years of testing experience is required. 6 to 8
years of experience is preferred.
Strong experience with compensation systems (Spiff, Everstage,
Captivate IQ, Varicent, or Xactly)

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.