Implementation Consultant

Overview

Allow us to introduce ourselves. We are a enterprise software, content and services provider of Global Trade and Tax solutions – meaning, we build software to help companies manage international trade and complex tax needs. Our ONESOURCE Indirect Tax and GTM software helps companies get their products across borders and into the hands of consumers like you. We’re looking for smart, creative, individuals to work directly with our customers and implement our software.

As an Implementation Consultant you will be provided with exciting opportunities to interface with customers & internal teams while supporting global corporations. Through this experience you will gain a greater understanding and appreciation for how corporations are being run in today’s markets.

Within this program we offer extensive training, mentoring, and guidance to start you on the path to a successful career in consulting at Thomson Reuters. You will be trained in best practices, methodologies, and gain the technical and functional skills required to participate in enterprise software projects focused on supporting  Global Trade, Compliance and Tax departments. These projects include implementation of enterprise software, content and services to our customers.  You will also be exposed to the ONESOURCE platform and all services provided across our Corporates business.

As a member of the Professional Services team, you will strive to enable and simplify the work of Global Trade, Compliance and Tax professional in Corporations focusing on Indirect Tax and Global Trade.

Summary of Position

The Implementation Consultant will work closely with Project Managers to implement Tax and Global Trade software at client sites in Global Implementations.  This position is part of the Corporates Professional Services department.  We deliver enterprise Global Trade, Compliance and software that provides critical information and software solutions to companies of all sizes. 

About the Role

In this opportunity as a Implementation Consultant, you will be responsible to:

Client Interaction: Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients.Requirements Gathering: Lead sessions to gather requirements and formulate design/solution documentation.Process Mapping: Translate client business processes and policies into our solutions.Cross-Functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions.Implementation: Perform technical and functional tasks on medium to large projects.Testing: Prepare and execute test scripts and test cases.Problem-Solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client’s needs.Project Management: Lead low-complexity projects with limited supervision. Delegate tasks to ensure delivery of all project requirements.

About You

You’re a fit for the role if your background includes:

Experience: 4+ years of relevant work experience.Industry Exposure: Familiarity with Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes. Experience working or integrating with third-party enterprise trade products (e.g., ONESOURCE Global Trade, Integration Point, Descartes, etc.)Process Analysis: Experience with process analysis, design, and mapping.Technical Knowledge: Proficiency in databases, SQL, and programming languages like C# and/or VB.NET.Testing: Experience creating and executing test cases and test scripts.Travel: Willingness to travel up to 10% for client site visits, project kick-offs, offsite training, and industry events.Communication: Excellent interpersonal and written communication skills for professional and concise information sharing.Teamwork: Ability to work effectively in a team environment.Organization: Ability to manage multiple projects concurrently.Initiative: Self-starter with creative problem-solving skills and motivation to drive innovation.Diversity: Ability to work in a diverse work environment.

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What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.