Introductory market language

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers

Job Summary

As a Fund Servicing in our Trade department, you will take a lead role in acquiring, managing and retaining meaningful relationships that deliver an outstanding experience to our customers. You will be responsible for the capture, analysis and notification to clients of event information and deadlines, reconciliation and execution of client instructions to the market and reconciliation and posting of clients' cash and stock entitlements for Trades.

Job Responsibilities

Manage the workflow through the Trade life cycle. Reconcile and investigate Accounting entries to Custody (FA v/s Custody). Complete and sign off on all daily controls and processing, including client service enquiry resolution, cash and stock break management, and ensure all key metrics are produced as required. Produce all key metrics within given timelines. Own issues related to the Trades Team and escalate them timely to both Operational and Risk leads. Review content and presentation of Standard Operating Procedures continuously, aligning with new policies and ongoing risk management activities. Assist managers in implementing daily governance and supervisory controls. Contribute to the strategic development of Multiple products in the Trades world by identifying key areas of opportunity, creating robust business cases, ensuring appropriate levels of analysis, and implementing the project structure and governance required to deliver on the agreed strategy.   User Prompt

Required qualifications, capabilities and skills 

B Com/CA/MBA with minimum 5 years of experience in asset servicing or investment domain. Good knowledge of financial instruments and fund accounting terms Good investigation skills and desire to want to "resolve" queries Deadline focused and able to work effectively to very tight deadlines Good team player, keen to support the overall team delivery High attention to detail Clear and effective communication skills, both written and verbal Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support Drive, Energy and Enthusiasm Display high levels of integrity; operate on the basis of open and honest interaction

Preferred qualifications, capabilities and skills 

Foster a culture of early and timely escalation, conduct root cause analysis for all operational incidents, and implement recommendations while actively managing risk items and demonstrating compliance with key controls. Document all errors and incidents promptly in accordance with internal policy, organize morning risk review meetings, and oversee intraday and end-of-day key sign-off points. Address all client queries within the required SLAs, ensuring data accuracy, completeness, and timeliness in governance calls, sign-offs, and quality control files. Reconciliation's background would be a significant advantage as this evidences the ability to compare transactions/positions and to investigate and resolve differences Client Service experience in Financial Services would be an advantage, as managing/liaising effectively with many groups is key to success Collaborate with Product Development, Settlements, FX, and Risk teams, and provide Associate coverage as needed.