San Jose, California, USA
21 days ago
Field Service Engineer I/II

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

The FSE I/II performs Calibrations/Qualifications, Preventative Maintenance and Repairs on pipettes and various types of small laboratory instrumentation.

Responsibilities

Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes.Travel to customer sites to perform pipette calibrations and PM’s as necessary.Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab.Manage personal parts inventory effectively.Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.Complete administrative paperwork and reports promptly and accurately.Follow good documentation practices (GDP) as applicable to daily activities.Contact customers on time and schedule service efficiently.Adhere to environmental health and safety guidelines.Effectively communicate with clients and other internal and external parties.Follow Eurofins work policies and all applicable SOPs.  Ensure that training on both remains current.Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).Act impartially within the management system.Perform other tasks as assigned by Management.

Qualifications

Requirements

Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service TechnicianPhysical ability to lift and transport equipment and perform tasks in various lab environmentsClear, respectful, and timely verbal and written communicationExperience with technical troubleshooting and problem solvingMust be self-motivated and proactiveValid drivers licenseClean driving recordAbility to travel within customer territory up to 5 days per week Monday-Friday. Overnight travel as needed.

Additional Information

Position is a part time Monday-Friday, 8am-5pm, with additional hours as needed. Candidates within commutable distance to San Jose, CA are encouraged to apply. 

Compensation: Up to $60,000/year

Excellent full time benefits including comprehensive medical coverage, dental, and vision options

Life and disability insurance401(k) with company matchPaid vacation and holidays

 

Eurofins USA BioPharma Services is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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