As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

We are excited to announce that we are looking for a Field Clinical Engineer to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.

The main responsibilities will encompass, but will not be limited to:

Clinical Study (Clinical Development Support)

FCE facilitates bi-directional clinical site and sponsor communications to assist with the delivery of the Study within the appropriate timelines and resources. Engage and support HCPs and stakeholders within the clinical sites through the provision of technical product training on optimal use of the Product in the trial setting.Support trial sites and CRAs with implementation of study protocols, case planning, case support, assist site in pertinent data collection guidance (as applicable), for HCPs during patient procedures and in patient follow-ups.Collect insights and learnings for ongoing product development.Liaise with trial sites, HCPs and stakeholders per agreed call lists and activity KPIs.Build and maintain relationships with HCPs participating in the Study or a Post Market Clinical Launch initiative.Record all activities accurately in CRM and provide monthly field reports to IPD for consolidation and dissemination to the Customer Project Manager as appropriate

Peri/Post Market Study Launch (Clinical Specialist launch support – Market Access)

Develop an expert knowledge of the device/portfolio and other possible devices related to themComplete training program including at least one trip to the office for in person training.Map out the key account (hospitals) and key reference centers for engagementDrive general education and awareness programs via F2F and remote engagement channels (hybrid approach) to develop target HCPs within key accounts as advocates/usersResponsible for setting up evaluations in high priority accounts (reference hospitals) with target KOLs and cliniciansResponsible for providing the physician with case planning and case support during procedures – be there in theatre/suite to support and proctor the HCPAssure that all new or updated product information is distributed to and understood by the customers and teamParticipation at relevant local and international exhibitions, meetings and lectures forwarding relevant information to divisional teamProvide written reports to the commercial team via the International Project Director (IPD)

Securing Employee Development And Organizational Culture

Maintain IQVIA culture, values and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior.Within scope of responsibility, ensure all quality, regulatory, and product-specific requirements are met.Understand and be accountable for conducting business with integrity and in compliance with applicable standards including IQVIA policies.

Collaboration

Develop and maintain active relationships with key accounts and key regional physicians.Work closely and effectively with the other members of the clinical team and with support functions in order to provide the best possible service to the customer and the patient.

Skills required

Relevant experience in clinical support desirableExperience with pediatric patient population desirableKnowledge of relevant clinical procedures desirable, such as Baclofen pumps, pain pumps or spinal cord stimulatorsExperience working in neuro-spine space desirableAbility to interpret clinical dataVery good communication and inter-personal skillsHigh level of self-motivationGood working knowledge of Microsoft® OfficeLanguage Skills – good written and verbal command of English and other relevant languagesProven problem-solving skillsExcellent organizational skillsExcellent networking and communication skillsExcellent numeric skillsAvailability and willingness to travel extensively on study work and launch (frequency to be confirmed)Current driving license

Qualifications and experience:

Bachelor or Master’s degree with a Biotechnical, Biomedical, Scientific Degree or Nursing qualification covering interventional med device (Operating room, Radiology, Cath lab etc.)Be computer/technically savvyHold a current driving license

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $160,000-$180,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.