Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As a Business Support Management - Expense Processing Specialist II within our dynamic and growing team, you will be responsible for Commercial Banking invoice submissions related to sponsorships and donations, expense report processing, and other travel related functions. You will have the opportunity to become a subject matter expert in Ariba and SmartApproval, ensuring compliance with Quality Control requirements and providing exceptional customer service. This role offers the chance to work in a fast-paced environment, requiring a high degree of judgement, attention to detail, and the ability to work cooperatively with others.

Job responsibilities: 

Complete due diligence requirements and processing all invoices relating to CB sponsorships and donationsBecome Ariba and SmartApproval subject matter expertsEnsure compliance with QC requirements for all work producedProcess expenses in Concur in accordance with the firm’s travel and expense policiesLink corporate cards, expense reconciliationsAssist with integration of acquired practices into existing Concur expense processesAssist with answering general end user inquiries and ad hoc projects as neededEnsure quality customer service and customer satisfaction related to inquiries from both internal and external sourcesProduce high quality accurate reporting around required metricsMaintain confidential data, enforce internal controls, and comply with policies and procedures Apply good judgement to escalate issues and research findings to ensure accuracy of work product

Required qualifications, skills, and capabilities: 

Bachelor’s degree or equivalentAbility to respond to multiple high-priority requests concurrently, keeping all stakeholders updated of status Exceptional attention to detail, highly organized and keeping close track of progress  Ability to work cooperatively with others in a dynamic, fluid, fast-paced environment Ability to be discrete and maintain confidentiality on a wide range of issues Knowledge of MS Outlook, MS Suite (PowerPoint, Excel, Word)  Intermediate to Advanced Excel skills Strong interpersonal, analytical, prioritization, and communication skillsCommitment to customer service and ability to work in team-oriented environment

Preferred qualifications, skills, and capabilities: 

Experience in a travel & expense system (i.e., Concur, CWT, etc.), finance or similar business function is a plusHighly comfortable with learning and adapting to new technologiesStrong interpersonal, analytical, prioritization, and communication skills