Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Summary: We are seeking a talented and motivated Copilot Engineer to join our team. The ideal candidate will have a strong background in software engineering and a passion for developing innovative solutions using Microsoft 365 Copilot. As a Copilot Engineer, you will be responsible for designing, implementing, and maintaining features that enhance the capabilities of Microsoft 365 Copilot, ensuring a seamless and efficient user experience.

KEY ACCOUNTABILITIES

CUSTOMER

Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute  on their respective mandates  Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and InfrastructurePartner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releasesWork with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areasAct as the expert or lead innovator and agent of change for the programs and services under managementWork with other teams to implement best practices for engineering and managementWork with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applicationsIdentify and effectively manage stakeholder engagement and impacts across the enterpriseInterpret client needs, assess engineering related requirements and identify solutions to non-standard requests

SHAREHOLDER

Apply best practices and knowledge of internal / external business issues to improve products or services in own disciplineMonitor and control costs within own workMay interact with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items related to Engineering technology and toolsMay develop and/or contribute to negotiations of third party contracts/agreementsMaintain knowledge and understanding of external development, engineering and emerging solutions, market conditions and their impactProactively identify emerging technologies and innovative solutions for building more robust platform domains

EMPLOYEE / TEAM

Continuously enhance knowledge/expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective client solutionsPrioritize and manage own workload in order to deliver quality results and meet timelinesSupport a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interestParticipate in knowledge transfer with senior management, the team, other technical areas and business unitsWork effectively as a team, supporting other members of the team in achieving business objectives and providing client servicesIdentify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issuesExpert knowledge of TD applications, systems, networks, innovation, design activities, best practices, business / organization, Bank standards, and may fulfill a governance roleExpert knowledge and experience in own discipline; integrates knowledge of business and functional prioritiesActs as a key contributor in a complex and critical environmentMay provide leadership to teams or projects; shares expertiseApplies in-depth skills and broad knowledge of the business to address complex problems and non-standard situationsGenerally reports to a Senior Manager or above

Key Responsibilities:

Design, review, and maintain features for Microsoft 365 Copilot.Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.Implement and optimize algorithms to improve the performance and accuracy of Copilot.Conduct prompt query reviews and provide constructive feedback to team members.Troubleshoot and resolve issues related to Copilot functionality.Stay up-to-date with the latest advancements in AI and machine learning technologies.Participate in the full software development lifecycle, including planning, development, testing, and deployment.

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field considered an asset.Proven experience in software development, with a focus on AI and machine learning.Experience with cloud platforms such as Azure, AWS, or Google Cloud - 3 yearsStrong problem-solving skills and attention to detail.Excellent communication and teamwork abilities.Familiarity with Microsoft 365 and its suite of applications is a plus.Overall 7+ years of experience

Preferred Skills:

Working experience with Power Platform.Experience with natural language processing (NLP) and conversational AI.Knowledge of data structures, algorithms, and software design patterns.Ability to work in an agile development environment.Strong analytical and debugging skills.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet