Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

 

As a Product Delivery Manager in Emerging Cloud Solutions Enablement (ECSE), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
 

Job responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordinationLeads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirementsEffectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Drives delivery of Emerging Cloud Solutions book of work through Agile practices (Quarterly Planning, Sprint Planning, Standups, Retros, Backlog grooming, etc.) and reporting (JIRA dashboard driven)Contributes to various top of house initiatives as a member of the team and represent the interests of ECSE Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Collaborates with customers and key stakeholders to understand priorities, refine request backlog and keep delivery timelines transparent  Drives delivery through Agile Ceremonies, i.e backlog grooming, Sprint Planning, standup, Jira hygiene Creates and delivers executive communications & status reporting highlighting achievements and challenges to senior leadership for informed decision making and drive strategic planning Partners with engineering, architecture leads to build and maintain comprehensive roadmap 

 

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product delivery or a relevant domain areaDemonstrated ability to execute operational management and change readiness activitiesStrong understanding of delivery and a proven track record of implementing continuous improvement processesExperience in product or platform-wide release management, in addition to deployment processes and strategies Experience in delivering infrastructure capabilities on Cloud Platforms (Azure, AWS, GCP) Experience with Jira, Confluence, and ServiceNow

 

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analyticsDemonstrated prior experience working in a matrixed, complex organization Experience in delivering Generative AI infrastructure capabilities and BI Tools Amazon AWS Cloud Practitioner / Microsoft Azure Fundamentals / Hashicorp Terraform Associate (or higher) certifications