District Manager (DM) is responsible for leading a team of Territory Managers to deliver profitable growth of and superior customer service to Institutional customers. The successful DM coaches and develops his/her team to ensure quality and safe work practices facilitating the establishment, growth, and retention of customer relationships driving enhanced margins for the division.
Responsibilities
Safety
Create a safety culture ensuring employees are properly trained in and follow all safety guidelines and incident reporting requirementsAct as a safety champion with Ecolab employees and customersBusiness Planning & Review
Manage team to deliver district sales and profitability targetsPlan, monitor, and report district business results, growth opportunities and action plans to managerLead district deployment of divisional programs and initiatives Collect and report market trends and business implications in districtAccount Management & Customer Value Delivery
Ensure delivery of customer contracts through TM’s service performance Lead team to optimise account profitability Partner with team to lead periodic business reviews with identified customersSupport team in implementing proactive plans to retain customers-at-risk Develop and maintain customer relationships at all levelsCoach team to merchandise value of product and service offerings through service reporting, business reviews, and utilisation of CSP training Lead team efforts to identify, develop and implement solutions to improve results, customer service, and total costTalent Management & Development
Hire, lead, and develop team members to achieve individual performance, development, and division business objectives (e.g., sales, service, install, reporting) Create collaborative team environment driving strong engagement Make staffing/project decisions to improve skill level of the teamAccount Prospecting – in conjunction with CAM
Gain new business through focused and targeted prospecting, industry networking, and partnership with internal sales and support teamsManage customer proposal, trials, contract negotiations and deal closure processes in partnership with field and/or corporate accounts team Maintain and drive action on prospect list for districtRequired:
Adequate level of education5+ years of sales, service, and business administration experienceExperience working with and knowledge of computers (e.g., MS Office suite)Exceptional interpersonal, communication, and presentation skillsExcellent organisation and follow-up skillsAbility to work independently, under pressure, and with little directionStrong sales aptitude with ability to lead a team of sales professionalsAbility to succeed in a competitive environment Driver’s licenseFluency in EnglishOur Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.