Basel, Basel-City, Switzerland
22 hours ago
Digital Strategy Delivery Lead (focused on Quality) - Pharma Technical Operations

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. 

We advance science so that we all have more time with the people we love. At Roche, we thrive to deliver more benefits to our patients as part of our 10-year Pharma vision. An integral part to achieving this vision is to deliver new and innovative data analytics solutions to our scientists across Pharma Technical Operations (PT). To do so, we have formed a new organization called PT Digital and Operational Excellence (PTE) with the aspiration to build industry-leading digital and lean operations across functions and our entire manufacturing footprint.

PTE is the organization that catalyzes global development and execution of PT’s Digital and Operational Excellence strategy to enable PT to realize our performance promises. We build a strong cross-functional and inclusive community, put the power of data into the hands of our people, further develop the Lean and Digital skills across PT, and scale up our Digital and Advanced Analytics solutions, for the benefit of our colleagues and patients. We aim to activate data citizenship and digital mindset, revolutionize our FAIR data ecosystem and systems landscape, re-design excellent processes, and generate transformative insights. 

The Opportunity

This role is responsible for driving the digital technology strategy through the delivery of key digital initiatives and use cases in the Quality domain. As the Digital Strategy Delivery Lead you will take the role of an Agile Product Owner (PO) to partner with customers across PT functions to architect the planning (e.g. diagnose), execution (e.g. design & build), and sustainment of digital solutions to achieve the PT Digital Aspirations.

Key responsibilities:

Strategic Digital Transformation: Architecting key initiatives and acting as a digital translator between business needs and technical roles by navigating across both domains seamlessly

Impact: Defining impact aspirations (e.g. product vision, roadmap, value assessments, business cases) as well as leading deployment of a global solution in a function or site. Enable significant improvements in quality management processes through innovative digital solutions, confirmed through the measurement of key business metrics

Requirements Analysis: Utilize your broad Quality end to end Business understanding to perform detailed requirement analyses with the team, with a strong focus on balancing process requirements, stakeholder requirements with digital product simplicity, network scalability and sustainability

Prioritization and Team Setup: Conducting use case prioritization and assuming the product owner role to catalyze the implementation of key digital use cases. Coach teams that are developing and deploying digital use cases, e.g. share best practices, agile ways of working, backlog management, sprint planning and ensure full impact capture & coordination between different initiatives. Lead cross-functional project teams with digital experts and SMEs across multiple sites and time zones

Compliance and Solution Shaping: Facilitating compliant solutions for data and digital products in the GxP environment.

Risk Assessment and Mitigation: Identify potential risks associated with digital quality initiatives and develop strategies to mitigate these risks

Innovation and Improvement: Continuously explore and assess emerging digital technologies and industry trends. Drive innovation and process improvements within the Quality domain to enhance efficiency and effectiveness

Capability and Community Building: Coordinate the development of essential skills and foster a digital community focused on value realization, e.g. through facilitating OCM activities. Act as a mentor and leader within the product management team, fostering a culture of continuous learning, improvement, and collaboration

Who you are

Do you bring several years of experience in architecting and implementing digital transformations, preferably in the pharma industry and are looking for an impactful role? We are seeking an individual with excellent knowledge of the pharma digital & data ecosystem, in-depth expertise in regulatory, supply chain and quality information systems, tools, and techniques. This entails a good understanding of the customers’ business’ challenges, goals and operations environment.

Further competencies and qualifications:

BS/MS in Science or Engineering with 10+ years of experience in leading digital transformation or technology-focused organizations

Solid understanding of the pharmaceutical industry, including quality systems elements like Deviation- and Change Management, Quality Data Insights, Quality Oversight, GxP, and Computerised System Validation (CSV)

5+ years in leadership/Product Owner roles with excellent team and stakeholder management, communication, and analytical skills, including value assessments and delivering integrated technology solutions

Strong experience as Agile Product Owner with proven skills in Organizational Change Management (e.g. ADKAR), systems/data management, cooperation with IT, and influencing senior leaders

Solid understanding of GenAI technologies for quality management, including NLP, predictive analytics, and automation

Proficiency in English is required; German is a plus

Are you ready to apply? We want someone who thinks beyond the job offered - someone who knows that this position can be an outstanding opportunity to craft the future of Roche.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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