Mission

•  Drive Recurring & digital services business development and performance in the EAJ/Pacific Zone through Services organization or other BUs

•  Drive transformation in the country across all streams (marketing, sales, tendering, Execution, Customer success management)

Key responsibilities

•  Drive the DS business and recurring development, within organization (Greenfield, Partners, …)

•  Understand recurring business roadblock for each country and drive action plans to solve them

•  Drive SCALE meetings (transformation call) and act upon agreed actions

•  Coordinate/close the loop between all streams (ensure Tendering, execution and CSM efficiency   marketing) to ensure successful transformation

•  Drive Capex to Opex to Recurring transformation

•  Share best practices from other countries globally

•  Stay in close contact to customers needs & gather country feedbacks to challenge offer development team for offer improvement

•  Support the deployment of new processes and adoption of new offers (ESP, Ecocare)

•  Organize and animate digital and recurring offer trainings

•  Reconciliate Performance (YoY ARR, track/capture/renew),  build and drive action plans accordingly

Profile / skills

•  Bachelor’s degree necessary

•  Sales experience or marketing/transformation experience along with a minimum of 5 years’ experience in services.

•  Previous experience in OPS, as well as a People manager is an advantage

•  Strong leadership by influence skills

•  Accountable, strategic/disruptive and proactive mindset

•  Ability to adapt and perform in a fast moving and often-changing environment

•  Strong knowledge of SE Ecostruxure Digital Offers & service plans

•  Excellent communication and interpersonal skills