Overview Who We Are:  Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!   How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.  If you want to learn more about us visit us at www.panasonic.aero. For a full listing of open job opportunities go to www.panasonic.aero/join-us/.   Responsibilities The Position:  Responsible for designing and developing global technical curriculum for instructor-led and online delivery formats. Works closely with subject matter experts for the development of technically accurate curriculum content. Keeps abreast of new instructional design methodologies and processes in order to include into existing and future curriculum. Ensures that curriculum standards are being met by auditing curriculum as well as guiding, evaluating, and training instructors. Leads work group efforts to improve curriculum and training processes by providing continual feedback and recommendations on existing curriculum based on instructor and field experience. Provides technical training and field engineering support to internal and external customers in support of Panasonic Avionics systems, products, and processes. Support field engineering activities, including providing technical guidance and troubleshooting system/hardware/software issues. Curriculum Development and Lifecycle Maintenance Work with management and assigned resources to determine analysis and design, and to develop relevant course content, effective delivery methods, and media. Develop curriculum modules that may be repurposed within multiple training courses. Write instructional materials for multiple formats, including instructor-led, video, and self-paced training using various authoring and development tools. Develop test items and exams to support learning objectives and standards. Manage the core repository of the test bank, providing statistical data and analysis relative to the effectiveness of trainee assessment. Research new instructional design and training methodologies and processes to incorporate them into existing and future curriculum. Adhere to quality assurance processes, approved repair station training manual and repair station quality control manual, and other relevant documents. Platform Instructor Deliver technical training in a classroom, video, or online delivery medium, increasing system/application complexity. Conduct student laboratory periods, practical demonstrations, and exercises. Administer written, practical exams, and maintain student records. Administer class evaluations to obtain metrics of training effectiveness. Initiate curriculum and/or documentation change requests to ensure material is accurate. Technical Training and Documentation Provide technical guidance, formal training, and/or field assistance to other Panasonic personnel and airline customers in troubleshooting and resolving system hardware, network, and software issues. Develop, maintain, and share knowledge of Panasonic products and installations, including system software and associated equipment, applying practical knowledge to enhance the value of training. Remain current as new products and enhancements are released and maintain maintenance and troubleshooting knowledge to the highest level. Maintain a detailed working knowledge of aircraft avionics systems that interface with Panasonic equipment. Perform as training/engineering liaison for the development or integration of next-generation Panasonic IFE systems. Continually obtain new data, specifications, and interface with the groups developing new products and software. Review and evaluate documentation such as wiring diagrams, maintenance manuals, component manuals, operation manuals, service literature, and test and requirements documentation. Qualifications What We’re Looking For: Bachelor's degree preferred. 5+ years of experience developing technical curriculum in a corporate environment. Experience with aircraft maintenance practices and/or avionics is highly preferred. Technical experience in engineering, information technology, electronics/avionics systems, and audio/video production preferred. Experience in a training organization preferred. Working knowledge of global civil aviation regulations and requirements preferred. Working knowledge of aviation maintenance training and technical publications, methods, and standards preferred. Experienced technical knowledge of In-Flight Entertainment systems, system technology, and related components. Experience in identifying engineering problems in software and hardware and reporting to Field Engineering management. Network/Software and system development/integration experience is desired. Working knowledge of Linux/Unix commands, file system structure, TCP/IP networks, and troubleshooting methods. Ability to understand and use wiring schematics, diagrams, and other engineering/aircraft documentation preferred. Ability to operate standard electronic test equipment and tooling. Familiarity with FAA, CAA, and ATA requirements for avionics equipment. Excellent written and verbal communication skills. Comfortable interacting directly with customers. Ability to present and instruct technical information in a professional and engaging manner. Ability to effectively communicate with people with diverse cultural backgrounds, educational experiences, and learning styles. Understanding of adult learning concepts and various training methodologies. Proficient skills for developing and delivering various training curriculum types. Proficient-level knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Visio. Proficient experience with learning management system administration. Proficient-level knowledge of current e-learning technologies. Uses skills as a seasoned, experienced training professional with a full understanding of aviation maintenance practices and company policies and procedures. Resolves a wide range of issues in innovative and practical ways. Works on problems of diverse to complex scope where analysis of data requires evaluation of variable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Ability to travel domestic or international approximately 30% of time. Willingness to travel according to business needs and schedules. Our Principles: Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude  What We Offer: At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program. REQ-142051