You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.  

Job responsibilities

Apply technical expertise and problem-solving methodologies to provide support for multiple Cloud products and services within the firm Contribute to client self-service capabilities by collaborating with partner teams Troubleshoot complex priority incidents by strongly considering upstream/downstream data and systems or technical implications and advise on mitigation actions, while balancing the communication needs of each case Partner with engineering and product teams to ensure remediation/permanent closure of issues and to identify trending issues to drive product improvement Demonstrate a high aptitude for both learning and teaching as product teams are continually releasing new features and products Note: This role involves weekend on-call work and follows a global "follow-the-sun" model. The team provides 24/7 support through a distributed team across various time zones. Add to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

Bachelor’s Degree in Computer Science, Engineering, Mathematics, or other related discipline 3+ years of experience with cloud infrastructure and multiple cloud technologies with the ability to operate in public and private clouds (ex. AWS, Kubernetes) Deep knowledge of at least one specific cloud technology (ex. EKS, S3 ) and one programming/scripting language (ex. Java, Python, Unix Shell Scripting, PowerShell) Deep knowledge of one or more areas of infrastructure engineering such as networking, databases, storage, SDLC, integration, streaming, or IAM A drive to continue to develop technical and cross-functional knowledge Familiarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry Knowledge of incident, change, and problem management processes AWS certification(s)

Preferred qualifications, capabilities, and skills

Significant programming background in any applicable language Kubernetes, Azure, GCP, or Terraform certifications