Introductory Marketing Language:

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary:

As a Client Data Specialist within JPMorgan Chase, you will be responsible for supporting client-facing teams in ensuring all client KYC records adhere to regulatory standards and are updated in a timely manner. Your role will involve assisting in the complete operational process, including the periodic renewal of all client records. You will also be tasked with drafting and collecting client documents, verifying client data from both public and internal sources at the client level, before a final review by a KYC Operations reviewer and the client-facing team. Your research will be crucial in ensuring that a client's KYC profile is accurately updated, and any discrepancies or issues with the profile are escalated to the appropriate lines of business.

Job Responsibilities 

Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD).Compare and contrast differences within KYC records, highlight and escalate any discrepancies.Engage with Middle Office and be part of KYC/AML interactions to complete the case as per the timeline.Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality).Interpret alerts to management when applicable.Handle and maintain confidential client documentation.Be flexible to work on other migration/remediation projects including screening resolution, other LOB holistic alignment, or Quality Assurance.Comprehend the KYC risk factors and draft the overall risk summary for the client.Maintain the highest quality standards both with the outreach to the client as well as completion of records.

Required Qualifications, capabilities, and skills

Bachelor’s Degree or Graduate DegreeMinimum 2 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML, and Screening Strong research, analytical, and comprehension skills with the ability to analyze large amounts of dataOutstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time Effective communication, interpersonal and analytical skills with the ability to work independently on multiple assignments.Good understanding of Financial Services industry /AML, Sanctions policies and banking systems