Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary:

As a Client Data Specialist within JPMorgan Chase, you will be a key player in maintaining the company's robustness and resilience. Your role will be pivotal in promoting responsible growth of the firm, as you foresee new and emerging risks and utilize your expert judgement to address real-world challenges affecting our company, customers, and communities. You will be immersed in a culture that encourages innovative thinking, challenges the norm, and strives for top-tier performance.

 

Job Responsibilities:

Understand and implement KYC standards, guidelines, policies, and procedures.Select, manage performance, and oversee the overall development of employees within their assigned team.Conduct analysis of daily/monthly metrics to track performance of individual team members over time to evaluate performance, learning, and capability.Effectively address any issues that might be escalated by either internal or external customers.Drive process improvements and implement process changes as necessary.Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.Manage priorities across the wider function.

 

Required Qualifications, Skills and Capabilities:

Bachelor’s Degree or Graduate DegreeMinimum 2 years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML and Screening Strong research, analytical, and comprehension skills with the ability to analyze large amounts of dataOutstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time Candidate must have strong written/verbal communication, and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environment Demonstrate cross line of business knowledge of banking systems and productsStrong interpersonal and verbal/written communication skills