Claim Handler - Hong Kong
WTW
About Job CTC Undisclosed Job Location Mumbai Experience 1 - 3 yrs Description To handle various activities/transactions within the Claims process (Triage, Registration & Notification of Claims (phone/email), Handling Claims Interims with Insured/Insurers/Assessors/Repairers, etc, Managing Claim Settlements, Preparing Client/Claims Reports) and to ensure that team meets its business requirements on a daily basis. To ensure that all parameters of performance in terms of TAT / SLAs are met. Process critical activities with high levels of accuracy. Prioritize and organize work on a daily basis according to business priorities. Develop an in depth understanding of the technical aspects of the process. Ensure adherence to the Willis service standard. Ensure ongoing, sustainable and dynamic relationships with stakeholders whilst managing their expectations. Top 5 Competencies: Business Communication Analytical Skills Creative and Logical Thinking Eye for detail Time management
Qualifications:
Any Graduate or Post GraduateSkills:
Good communication skills (Written & Verbal) Should be a quick learner and team player. Passionate about quality Effective prioritisation skills to meet business objectives. Able to work independently when required. Possesses a keen eye for details Ability to work under pressureKnowledge:
Having good understanding and knowledge of Insurance. Good working knowledge of Microsoft office, particularly Word & ExcelExperience:
Preferable experience in Claims
Locations:
Mumbai, Maharashtra, India
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