Payments Operation Execution teams in Buenos Aires Corporate Center (BACC) is a support and operational execution area that works nears each LATAM Operation Branches such as Brazil, Mexico, Colombia, Chile & Argentina as part of the operational process.  

Payments Operation capabilities include overseeing a company's day-to-day operations and ensuring that all processes run smoothly. This means that you must be able to identify and resolve possible issues by considering the agreed SLAs.

The position will be located in Buenos Aires office, from 9AM to 6PM or 10AM to 7PM

Most of your time you will do some of these activities:

Execute and control the business-as-usual operational routines in accordance with the standard operating procedures defined in the payment process. Tracking & Setting Up References Data Setup -   Creation/closure /maintenance of accounts / Block and unblock of account. Perform the process of monitoring and reconciling payments and balances. Troubleshoot exception/discrepancy escalation or continue escalating as appropriate. Generate periodic reports/metrics as needed and analyze the information generated. Generate and keep updated the standard operating processes (SOP) associated with the executed activities, creating diagrams of current and future flows from Operation´s perspective. Work closely with product, customer service, implementation, sales, and other TS operations on customer requests  Suggest improvements and efficiencies in the process

Requirements and qualifications include:

Last years of university or graduate in Business/Economy or related areas – required At least 2 years of experience in payment business processes (Payments, Collections, Tax, Control)  Fluent in Spanish, Advance in English.  Portuguese will be considered a plus. Excellent communication skills – both written and verbal Organizational skills, able to meet deadlines and prioritize, work under pressure. Flexibility to assume different functions and responsibilities Detailed oriented MS Office package