The Role:

The Role is responsible to provide coordinated service and placement activities that meet the client’s insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Leverages advanced skill set with P&C knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients’ needs to expand business opportunities and further solidify client relationships. Ability to focus on delivering exceptional customer service while working in a fast paced environment with minimal supervision. Essential duties include but are not limited to:

Coordinate and assume ultimate responsibility for the comprehensive delivery of WTW’s service to the client and ensuring the integrity of said provision at all times.  Conceptualize the insurance offers and draft technical studies based on the client’s needs  Manage and negotiate insurance placements and renewals with carriers. Develop accounts via saturation and cross selling opportunities within the broking teams. Develop account strategies, presentations and other forms of communication with client. Proactively monitor and chase up age of account receivables in a timely and traceable manner to minimize bad debit risks.  Control expenses and be mindful of budget. Ensure the accuracy of business forecasts with monthly actual revenue being consistent with data from internal systems. Follow the end-to-end insurance broker process to adequately meet internal policies and procedures. Ensuring that client engagement, contract formation and service delivery processes are fully compliant with Group policies across all territorial, legal and regulatory domains. Assist the team to maintain existing customers and develop new customers in ultimate purpose of profitability of the company.  Working with other Sectors to share knowledge, skills, experiences and resources in purpose of constant improvement on overall performance of the company.  Complete other tasks as assigned by line manager

The Requirements

College degree or above, preferably majoring in Insurance, Law, Finance, International Trade, Economics or Risk Management.Proven years of relevant insurance working experience.Strong verbal and written communication skills in Mandarin and English.Detail oriented with experience using data.Strong Excel and PowerPoint skills. The ability to work independently with reliable performance. A robust team player with mature customer servicing skills.A quick learner to understand client needs and market trend.

Equal Opportunity Employer