Summary:
The Application Engineer (AE) is expected to manage capital projects in support of engineering contractors and major Oil & Gas companies worldwide. It is a technical and commercial support position involving working with multiple product lines from the preliminary stage of a project through the award of contract. The AE interacts with customers both internal and external to the company.
Responsibilities:
Prepare proposals for engineered centrifugal pumps in response to requests for quotation in a timely, complete and accurate manner.
Generate accurate opportunity budgets through the use of internal and external resources and through the use of the costing method that is appropriate for the particular opportunity/project.
Assist the procurement department in selecting sub-vendors as well as achieving a detailed and defined sub-vendor supply scope as required by the respective project.
Work closely with Territory Sales Managers and Sales Engineers throughout the bidding and purchasing phases of all projects to best support our customer's requirements and expectations.
Work closely with the Engineering Department when necessary to properly define an offered product including details such as performance criteria and comments to customer specifications.
Interact with company personnel, departments and others to gather, assemble, analyze and determine correct responses to customer queries.
Select appropriate pump design(s), both hydraulic and mechanical.
Coordinate technical and/or commercial issues with other departments as appropriate.
Interface with departments and others to ensure design, costs, schedule, quality issues, shipping dates and methods to enhance customer satisfaction.
Maintain CRM database with regard to quotation activity, cost, price and quoted lead time for each opportunity.
Provide the organization with a clear, crisp definition of the agreed to scope of supply from resulting purchase orders.
Assist Contracts department during order processing stage with any cost impact for scope changes.
Participate in problem-solving and other work improvement groups.
Continually improve customer satisfaction by developing processes, systems, and behaviors, as measured by on-time performance, cycle time, cost of quality, and customer service surveys.
Perform other related duties as required or directed
Requirements:
A minimum of 3–5 years of relevant experience.
BS in Mechanical Engineering, Industrial Engineering, or related degree.
Microsoft Office proficiency.
Excellent verbal and written communication skills to interact with all facets of the organization.
Basic mechanical aptitude.
Time management.
Preferred Experience / Skills:
Experience with pumps and rotating equipment.
A minimum of 3 years of experience in developing technical bid packages.
Experience applying API 610 and/or Hydraulic Institute standards.
Benefits Starting from Day 1:
Medical, Dental & Vision Insurance (including FSA and HSA options) Life Insurance + Supplemental Life, Child, Spousal, and AD&D InsuranceShort and Long Term Disability Retirement Planning, 401(k) plan, & Financial Wellness Resources Educational Assistance Program Time off Policies (including sick leave, parental leave, and paid vacation)* Eligibility requirements apply to some benefits and may depend on job classification and length of employment.